f you are not satisfied with the item purchased, you have 14 days from receipt of the order to request a refund.

Making a return is very easy.

Follow the instructions below to initiate the return request:

  • Fill out the return form that you find inside the package and put it back in the package.
  • Pack the items securely, if possible in the original packaging, and attach the return label, previously cut from the return form, on the outside. We invite you to attach the return label on the same side of the package as the address, taking care to cover the previous address.
  • Deliver the package to your preferred delivery point within 14 days from the delivery date of your order, before the return deadline expires.


  • You can change the size of your article returning it, then placing a new order.
  • You can request a refund within 14 days of order's receipt.
  • Make sure the item you return is in its original condition.
  • According to your selected shipping service, the parcel may take several days to arrive in our warehouse.
  • Once your return is checked over and meets the the conditions, we will send you an email to inform you about the refund.
  • The refund will be issued with the same payment method used for the purchase of your order. Depending on your bank, it will take between 5 to 7 days.
  • Shipping cost related to your return are at client's expense.

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